Frequently asked questions

Kitchen Design FAQ's

How long does it take to install a designer kitchen?

Once you’ve pressed ‘go’ on your kitchen, it usually takes about 4 to 6 weeks to complete your new kitchen. If your kitchen is finished in a laminated wood, it’s about 4 weeks. If we need to apply a custom paint colour and route your joinery it’s usually around 6 weeks minimum.  But keep in mind, time frames can change. Sometimes suppliers can hold-up a job – and then there are those unplanned events like the COVID-19 pandemic which really slowed things down. Whatever happens, we’ll be sure to keep you informed of the progress of your project. Or, you can just give us a call if you have a question.

How much does a new kitchen design cost?

It’s a little ‘how long is a piece of string. An off-the-shelf, modular kitchen can be as little as $5,000 (without the cost of labour or tradies) and as much as $250K for the full luxe version. As well as the cost of joinery, you’ll need to add the cost of accessories, tiling or splashbacks, and appliances. There are so many variables, we always recommend talking to us about what you have in mind and giving us the opportunity to do a proper measure and quote.

How can I save money when designing a kitchen?

If you’re on a budget, talk to us about how we can help you achieve your dream kitchen by applying a few tricks of the trade. For example, we’ve worked with clients who love the look of a painted gloss kitchen, but custom painting is out of their price range. We can achieve a similar look using a quality gloss sheen board, which is a bit cheaper. Good planning also helps. We’ll work with you to narrow down your ‘must-haves’. That way, we can still create a great kitchen to meet your budget and lifestyle.

Is a flat-pack kitchen cheaper than a custom-designed kitchen?

Generally, it’s true that buying ‘off the shelf’ joinery will be cheaper than a custom-built kitchen. Flat-pack kitchens are great if you’re on a tight budget, you’re very handy, and have plenty of time on your hands to put the whole thing together. You’ll still need to pay tradespeople like plumbers and electricians to complete the job.

 

Of course, if you’re looking for something that will fit perfectly in your home – and you don’t have the time and skills to do all the hard work yourself – it’s worth paying professional tradespeople to design and built your kitchen. You also have the peace of mind knowing the workmanship and materials are under warranty.

Some of the most popular trends in kitchen design include:

  • open-plan kitchen design continues to be popular
  • the introduction of smart appliances and IoT technology
  • the use of natural materials like wood, marble, and stone
  • while white and other neutral shades are always popular, darker colours are being used much more
  • incorporating large kitchen islands to support more casual dining and provide more storage
  • the use of statement lighting

You can read more about these trends here

Laundry Design FAQ's

I only have a small laundry. Can you help me design a better space?

We love the challenge of a small laundry space! With a bit of careful planning our team of professionals can make the most of a small space with both practical and stylish results.

 

Often our space-saving solution involves stacking your front-loading washer and dryer (or using an appliance which combines both). Making the most of shelf and cupboard space above and around your appliances is also ideal. Sliding storage drawers and built-in clothes baskets are a great way to maximise space and reduce clutter.  We can also create a ‘hidden laundry’ by converting cupboard space.

Bathroom Vanities & other Joinery FAQ's

Can you help me with other joinery projects like bathroom vanities and built-in wardrobes?

Certainly! We employ qualified tradies experienced in designing and making all types of joinery that fits perfectly in your home. Having our own state-of-the-art manufacturing equipment means we can tackle all sorts of joinery projects. Just let us know what you have in mind, and we’ll come up with a design.

General Questions

Can you remove our existing kitchen (laundry/bathroom cabinetry)?

Yes, certainly. Once you bring us on board, demolishing your old kitchen, laundry, or other cabinetry is all part of the job. And once we’ve removed the old joinery and appliances, we can organise a skip bin and disposal of all the old materials.

Is delivery and installation included in the cost of my project?

All kitchens, laundries, vanities, and joinery items sold at a showroom include delivery and installation in their sale price (unless stated at the time of sale).

 

A couple of important things to remember:

 

  • if we’re delivering to your house and it’s a renovation, you’ll need to clear a space for your new kitchen
  • to prevent damage, remember to protect your flooring with some drop sheets or blankets.
What does my warranty cover?

Please note that warranties are not transferable. Designer Living Kitchens only warrants to the original purchaser of the product.

If Designer Living Kitchens is liable under warranty, we’ll either arrange (at our discretion):

  • to repair the defective workmanship; or
  • replace the part required due to defective workmanship.

If a warranted product affected by the defective workmanship is no longer available, Designer Living Kitchens, at its absolute discretion, may replace the warranted product with a substituted item. We’ll make every effort to match the original product as closely as possible in dimension, function, and colour. However, Designer Living Kitchens will not guarantee that the replacement item will be exactly the same in all aspects when compared with the original item.

This warranty is null and void if any person, other than a Designer Living Kitchens authorised representative installs, repairs or alters the warranted products without the prior consent of Designer Living Kitchens. This warranty doesn’t apply where damage to the warranted products has been caused by:

  • Mistreatment, negligent use, or misuse
  • Use of inappropriate chemicals
  • Insufficient or improper care, including inappropriate use of cleaning products
  • Fading, discolouration or damage caused by exposure to intensive or excessive light, moisture, or heat. This includes excessive steam on doors, panels, drawer fronts and cabinets as well as benchtops
  • Exposure to heat or water
  • Alterations, modifications, or use of warranted products which are beyond or inconsistent with the supplied product instructions and which has not been authorised by Designer Living Kitchens

Designer Living Kitchens will not under any circumstances be liable for indirect, special, or consequential loss or damages, such as loss of use, inconvenience, loss or damage to personal property.

In no event shall Designer Living Kitchens be liable under this warranty for a warranted product, exceed the purchase price of that warranted product or its replacement. 

You’re entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality.

If I’m making a claim under warranty, what proof do you need?

We cannot accept a claim unless you’re able to provide us with the original proof of home ownership and product purchase invoice. The warranty applies only to the original purchaser of the warranted products. It cannot be assigned or transferred, including to any subsequent purchaser of the property upon which the warranted products are installed.

 

Designer Living Kitchens reserves the right to have any alleged faulty product inspected by an authorised Designer Living Kitchens representative prior to any claim being processed. If the inspection reveals that this warranty does not apply, then the customer must pay a $180 inspection fee.

What if I need something repaired?

If your repair falls within your warranty period and satisfies the conditions of the warranty, we can make a repair. In any case, get in touch with us and we’ll see what we can do.

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